Versatile and execution-focused Engineer with cross-functional experience in shutdowns, turnarounds, maintenance, project coordination, and technical service support. Built on a foundation in Electrical and Electronics Engineering, with hands-on expertise in industrial instruments, HVAC-related systems, and medical ultrasound equipment. Proven ability to manage installation, commissioning, troubleshooting, preventive maintenance, QA/QC coordination, technical reporting, vendor follow-up, and site execution support. Experienced in working with clients, end users, distributors, and internal teams to ensure smooth operations and timely project delivery.
From Sep 2023 to Present
The key responsibilities in the recent work days are listed.
Experienced in planning and coordinating shutdown, turnaround, maintenance, and project support activities.
Coordinate with clients, end users, vendors, and internal teams to ensure smooth project execution.
Handle administrative planning and scheduling activities, including ID processing, gate pass arrangements, and workforce mobilization support.
Track project-related expenses and support budget monitoring and cost control.
Provide technical support and practical guidance to execution teams during project activities.
Synchronize multiple site and office activities to maintain smooth workflow and timely execution.
Coordinate procurement, fabrication, inspections, and related follow-up activities.
Organize safety trainings and other required workforce training programs.
Collaborate with vendors and subcontractors to support timely completion of site works.
Prepare progress reports and maintain proper project documentation and records.
Maintain master data sheets, manpower records, and timesheets accurately.
Supervise site activities whenever required to support safe and efficient execution.
Ensure the prodcutivity of our own fabrication shop.
From Sep 2022 to Aug 2023
The key responsibilities in the recent work days are listed.
Worked as a Field and Office Service Engineer for Mindray India, supporting ultrasonic medical equipment operations.
Applied multi-domain technical knowledge in electrical, electronics, and mechanical systems to diagnose and resolve equipment issues.
Installed and commissioned newly procured ultrasound machines at hospitals and healthcare facilities.
Responded promptly to breakdown calls to minimize equipment downtime and support uninterrupted hospital operations.
Used strong problem-solving and decision-making skills to identify faults and deliver effective solutions at customer sites.
Executed service activities with proper fault analysis, technical detailing, and corrective action.
Managed travel schedules and service plans efficiently to cover breakdowns across a wide service area.
Prepared and followed weekly service schedules to ensure timely customer support.
Conducted preventive maintenance activities to reduce breakdown frequency and improve equipment reliability.
Coordinated with the application team to ensure effective technical support and customer satisfaction.
Maintained accurate service, installation, and maintenance documentation.
Managed service records and documentation through SAP.
Attended OEM online technical training programs to enhance product and service knowledge.
Certified to handle service activities for 10 types of equipment.
Trained and mentored 4 new team members in service procedures and technical support activities.
From Sep 2019 to Feb 2022
The key responsibilities in the recent work days are listed.
Ensured quality control and quality assurance of production department outputs in compliance with technical and industry standards.
Supported customers and end users to ensure reliable, error-free operation and effective troubleshooting of industrial instruments and systems.
Managed inventory, logistics, and material flow to support timely production dispatch and operational efficiency.
Conducted onsite commissioning, calibration, and testing of instruments across various industrial locations.
Provided technical training and mentorship to team members to maintain high service quality and operational standards.
Coordinated directly with dealers and distributors to deliver technical assistance and effective after-sales support.
Prepared technical documentation, manuals, and datasheets for customers and distribution partners.
Managed social media channels to promote products, engage with customers, and respond to service-related queries.
Supported digital marketing initiatives and social media campaigns to strengthen brand visibility and customer reach.